Please ensure that you create your username to match your email address, in order to properly synchronize with our front-end. Additionally, if you are registering a user to be associated with a PartnerNOC or Service Provider, please be sure to use an email address that is using a domain that is officially associated with the company you're representing.
If you are currently logging in with a username that is not your email address, please use the profile edit page to correct this, once you've logged in.